1. Product
How will Support Patches make me feel?
To put it short, our products were formulated to help you feel relief and put you in a state of relaxation before bedtime. You're going to feel sleepy and wake up rested.
Who can use the patch?
Anyone who’s 18 and up and not pregnant or breastfeeding. Otherwise, we recommend talking to your doctor about it first. Our sleep patch has only high-quality, naturally-derived ingredients, but we can’t give medical advice.
How do Support Patches ingredients work?
Our special formula includes sleep inducing ingredients such as Melatonin, L-Tryptophan, Magnesium, 5-HTP, Lavender, and Valerian Root. These ingredients work together to help you relax and get to sleep easier.
If I stop using it, will that affect my sleep?
Nope! Our Sleep Patch is drug-free, and non-habit forming. If you sleep better with our patch, it’s just because it’s working.
Can I use the sleep patch if I am taking other medications / supplements, or if I have a preexisting condition?
We suggest consulting your doctor first. Our sleep patch contains only high-quality, naturally-derived ingredients, but we can't provide medical advice.
What happens if I get the patch wet?
The patch is water-resistant, so it should still work if you splash it a little in the sink but we don’t suggest wearing it in the bath or shower.
Are Support Patches vegan friendly?
Yes! We use plant based ingredients.
Can I take this if I am pregnant?
No. It is not advised to take Support Patches when pregnant.
Do you third-party test your products?
Indeed we do! All of our products are sent to a lab for third-party testing.
2. Shipping & Returns
When will I receive my order?
We ship items within 2-3 business days of placing your order. Your order will arrive depending on the shipping method chosen during checkout. Most orders arrive within 3-7 business days if you are in the USA, or 7-14 days internationally.
We are not liable for any customs duties that may need to be paid upon international arrivals.
Do you ship internationally?
Yes! However, some orders may unfortunately be subject to import duties and fees, taxes and other charges based on the final destination. If your order attracts these additional charges, you (the buyer) are responsible for paying them in order for your package to clear customs. Support Patches does not collect any duties and/or taxes and we can’t predict what your charges may be.
Once your order has shipped, we are unfortunately unable to refund any shipping costs incurred should you not accept the customs charges.
Can I return my order if I'm not satisfied?
We understand that our products may not work for some people. If this is the case, you can speak with our customer service and they will make it right for you!
What is your return policy?
If you’re unsatisfied for any reason, you can return any unused product for a refund within 30 days of your order being delivered. Send us a note at hello@supportpatches.com and we’ll get that sorted for you.
We do not currently accept exchanges. All Digital Gift Card purchases are final sale.
What if this patch isn't for me?
We’re so sorry to hear it, we offer a refund for orders within 30 days of delivery date if you’re unsatisfied for any reason (see FAQ about money-back for more details). We’re always looking to improve, so we’d love any feedback, too. Feel free to reach out to us at hello@supportpatches.com
How do subscriptions work?
When you subscribe to a product, you’ll receive a consistent delivery every 4 weeks. You’ll be notified of upcoming shipments via email, and payment will be processed with the card we have on file. Your subscription can easily be managed (delivery address, shipping frequency, payment method, and more) via your supportpatches.com customer account.
How do I check my subscription?
You can check your subscription by accessing your unique customer account on our website. You can pause, skip, or cancel subscriptions in the portal!
How do I contact Support Patches?
If you have any questions about your order or just need someone to talk to, you can email hello@supportpatches.com and someone from our team will assist!